Class Policies

General Policies

  • Group classes have a maximum of 6 students.

  • You are always welcome to bring your own supplies, but unless otherwise specified, all supplies are provided for group classes.

  • Be respectful to others. If a student creates a pattern of disrespect, they will be ask to leave class.

Age Policies

  • Students must be ages 12+

  • Students younger than 16 must be accompanied by an adult for the duration of the class. The adult does not need to take the class as well, but they must be present.

Registration Policies

  • All classes must be paid for in advance.

  • Registration closes 48 hours prior to group classes.

Cancellation and Refund Policies

  • All student cancellations must be provided via email.

  • If a student cancels up to 48 hours prior to class, a full refund will be given.

  • If a student cancels within 48 hours of class, no refund will be given.

  • Cancellations from Loops of Gray will be sent via email to students.

  • If Loops of Gray cancels class for any reason, a full refund will be given.

  • If there will be fewer than 2 students in a group class as of 48 hours prior to class, class will be cancelled and a full refund will be given.

Tardiness/Absence Policies

  • Loops of Gray will wait until 5 minutes after class start time to start class if not all students have arrived. Students arriving after 5 minutes will be caught up as needed.

  • Loops of Gray will wait until 15 minutes after class start time if a student has not yet arrived for an individual lessons and not contacted Loops of Gray. After that time, class will be considered cancelled and no refund will be given.

  • If a student contacts Loops of Gray prior to an individual lesson indicating they will arrive within 20 minutes of class start time, class will still take place and end at the existing end time and no partial refund will be given.

    • Example 1: If a student arrives at 6:40 for a 1 hour class that starts at 6:30, the class will still end at 7:30 and no refund will be give for the 10 minutes of class that did not take place.

    • Example 2: If a student intends to arrive at 6:55 for a class that starts at 6:30, class will be considered cancelled and no refund will be given.

Photo Policies

  • Loops of Gray will request consent for all photographs taken, including yourself and your work.

  • Loops of Gray will add an emoji sticker or equivalent over your face and/or work prior to posting to social media if requested.

  • Loops of Gray is not responsible for the photographs taken by other students.